At Sunflower Salon, we value our guests and their time. We kindly ask that you provide at least 24 hours’ notice if you need to cancel or reschedule your appointment. Appointments canceled within this timeframe will incur a charge of 50% of the scheduled service fee.

In the event of a no-call, no-show, the full service fee (100%) will be charged to the credit card we have on file. If we do not have a credit card on file, we kindly ask that you settle this expense before booking your next appointment.

We also understand that sometimes delays happen. We offer a 15-minute grace period for late arrivals. If you anticipate being more than 15-20 minutes late, we encourage you to call your stylist. Depending on the delay, we may need to adjust your service to ensure we can accommodate you, which could include a quicker blowout or a partial highlight instead of a full. Please note that you will still be charged for the original appointment booked.

Thank you for your understanding and cooperation. We appreciate your support and look forward to providing you with exceptional service!